Privacy Policy

Appspark Intelligence Limited (hereinafter referred to as "Appspark", "we", "our", or "the Company") respects and protects your privacy. This Privacy Policy is designed to inform you about how we collect, use, store, share, and transfer your personal information, and the rights you have.

1. Scope of Application

This Privacy Policy applies to all services provided by Appspark, including the SparkExchange platform and related products and services.

2. Information Collection

We may collect the following information from you:

• Account Information: When you register an account, we collect information such as your name, email address, phone number, company name, etc.
• Transaction Information: Transaction records, billing information, etc. related to your use of our services.
• Usage Data: How you use our services, including access logs, IP address, device information, browser type, etc.
• Cookies and Similar Technologies: We use cookies and similar technologies to identify your browser or device, understand your preferences, provide personalized features, and analyze the usage of our services.

3. Information Use

We use your information primarily for:

• Providing, maintaining, and improving our services.
• Creating and maintaining your account.
• Processing your transactions and payments.
• Sending you technical notices, updates, security alerts, and support messages.
• Responding to your comments, questions, and providing customer service.
• Monitoring and analyzing trends, usage, and activities.
• Personalizing your experience and providing content that may interest you.

4. Information Sharing

We may share your information in the following circumstances:

• Business Partners: Partners who collaborate with us to provide services or help us with marketing.
• Service Providers: Third-party service providers who help us deliver services.
• Legal Requirements: To comply with laws, regulations, legal processes, or governmental requests.
• Protection of Rights: To protect the rights, property, or safety of Appspark, our customers, or the public.
• Business Transfers: If Appspark is involved in a merger, acquisition, sale of assets, or other business transfers, your information may be part of the transferred assets.

5. Data Storage and Security

We take reasonable security measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and security audits.

6. Your Rights

Under applicable data protection laws, you may have the following rights:

• Access, correct, or delete your personal information.
• Restrict or object to our processing of your personal information.
• Data portability (where technically feasible).
• Withdraw consent you have previously given.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information.

8. International Data Transfers

We may transfer your personal information to countries or regions outside of Hong Kong for processing. In such cases, we will ensure that your personal information receives adequate protection in accordance with applicable data protection laws.

9. Privacy Policy Updates

We may update this Privacy Policy from time to time. When we make significant changes, we will post a notice on our website and, where appropriate, notify you via email.

10. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy, please contact us at:

Appspark Intelligence Limited
Address: FLAT B01, 2/F, KIN TAK FUNG INDUSTRIAL BUILDING, 174 WAI YIP STREET, KWUN TONG, HK
Email: info#theappspark.com

Last Updated: May 2024